A good custom home building firm should procure the raw materials for the construction of a home in such a way that it ends up being beneficial for both the builder and the client. Clients are of different kinds. Some clients are curious about how the custom home building firm goes about the procurement of the raw materials for the construction. They would like to know the details of how much the firm is spending on the materials, what kind of materials they are procuring and so on. But there are some clients who don’t care much about the details of the procurement. They would leave everything to the firm. Clients can be very finicky sometimes. They wouldn’t ask anything for most part of the project and suddenly would like to know more details about the project according to their whims and fancies. Even though it sounds unfair, the firm should expect clients to be like that and be prepared to provide the details when asked.
Irrespective of what the client expects, it is a good practice on part of the custom home building firm that they reveal everything to the client about the procurement of raw materials. That is what professional builders do.